SERVICE INTERVALS, PARTS & WARRANTY
Ride with confidence. Learn about service intervals, service parts and warranty information.
SERVICE INTERVALS
BREAK-IN PERIOD NOTE: The Sirris F43 fork is a symmetrical closed cartridge design with two independent sealed dampers. It will break-in over the first 5 hours of use with significant improvements in friction. We recommend that you don’t make significant changes to clicker positions or valving until after the 5 hour break-in period.To best maintain the performance and durability of your product under normal use, Sirris recommends that you have regular fork and shock maintenance performed according to the service intervals listed below.
It is important to remember that service intervals can vary depending on climate, trail conditions and riding frequency. Servicing your suspension requires special knowledge and tools. If you are unsure about working on your own suspension, contact your authorized Sirris Dealer for more information on general suspension maintenance.
Failure to follow these recommendations could affect your warranty.
Long term non-use: If the motorcycle has been sitting unused for more than one year, complete inspection is necessary and maintenance is recommended.
WARNING: Modification, improper service, or use of aftermarket replacement parts with Sirris forks and shocks may cause the product to malfunction, resulting in SERIOUS INJURY OR DEATH. DO NOT modify any part of a fork or shock, including the fork clamps, steerer, upper and lower leg tubes, or internal parts, except as instructed herein. Any unauthorized modification may void the warranty, and may cause failure or the fork or shock, resulting in SERIOUS INJURY OR DEATH.
WARNING: Sirris products should be serviced by a qualified service technician, in accordance with Sirris specifications. If you have any doubt whether or not you can properly service your Sirris product, then DO NOT attempt it. Improperly serviced products can fail, causing the rider to lose control resulting in SERIOUS INJURY OR DEATH.
OIL REPLACEMENT
Oil replacement intervals are highly contingent upon intensity of use and environmental conditions. Use specified Sirris replacement parts during service for the highest performance and longevity.
Note that heavy use in muddy environments can cause debris ingestion and trigger a shorter rebuild cycle.
OIL NOTE Sirris uses Shell Tellus S2 VX15 (5wt) in the fork cartridge and Shell Tellus S2 VX68 (20wt) as the bath oil. These are cross compatible with other high quality 5wt and 20wt suspension fluids. Sirris uses a semi-synthetic 2.5wt oil in the shock that is also compatible with other high quality 2.5wt aftermarket suspension fluids.
You can use 5wt/20wt oils of your preference, Lubefinder.com can be used to source the fork oils. KYB K2C can be used in the shock and has wide availability.
BUSHING AND SEAL SERVICE
As with oil replacement, seal and bushing service intervals are highly contingent upon intensity of use and environmental conditions. Use specified Sirris replacement parts during service for the highest performance and longevity.
Change fork and shock seals and bushings anytime leakage occurs.
SERVICE PARTS
Service parts will be available soon on our website for part purchase. In advance, please contact Sirris at service@ridesirris.com. We’ll help you get whatever service parts necessary and can refer you to service centers for help.
SURRON UB F43 FORK
SURRON UB R46 SHOCK
SURRON UB F43 FORK - EBMX SPEC
SURRON UB R46 SHOCK - EBMX SPEC
SURRON UB AM SPRING HARDWARE KIT
WARNING AND SAFETY INFO
Sirris products should be installed by a professional suspension technician and must follow Sirris installation procedures. Improperly installed suspension can fail causing rider to lose control resulting in SEVERE INJURY OR DEATH.
Worn or damaged suspension components can negatively impact performance and safety of the motorcycle. If suspension components appear worn or damaged, contact an authorized service center for assistance.
Do not alter or modify any part of Sirris products in any way. It may cause product failure resulting in SEVERE INJURY OR DEATH.
Misuse of Sirris suspension may cause failure, resulting in damage or SEVERE INJURY OR DEATH.
DO NOT carry more than one person on a vehicle installed with Sirris suspension.
Improper service or use of non-Sirris parts with Sirris suspension may cause the fork or shock to malfunction, resulting in SEVERE INJURY OR DEATH.
If your fork loses oil, makes abnormal noises, tops or bottoms out easily, do not ride the Sirris suspension. Contact Sirris or an authorized Sirris service center for repair, service or inspection.
Sirris suspension may fail under rare circumstances that cause bending and/or breaking to any part of the fork or shock. Anything that causes loss of nitrogen, oil (such as a collision or extended periods of non-use) may also cause your fork or shock to fail. A damaged or leaking product could fail, resulting in a crash and SEVERE INJURY OR DEATH. If you think your product has been damaged or not working properly, do not ride and immediately contact Sirris or authorized Sirris service center for inspection or repair.
WARRANTY
LIMITED WARRANTY INFO
Your Sirris fork and shock are warrantied against manufacturing defects for a period of 2 years. Normal wear and regular maintenance are not covered.
Sirris makes the following LIMITED WARRANTY with respect to its suspension products:
LIMITED TWO (2) YEAR WARRANTY ON SUSPENSION PRODUCTS
Subject to the limitations, terms and conditions hereof, Sirris warrants, to the original retail owner (consumer) of each new Sirris suspension product, that the Sirris suspension product, when new, is free from defects in materials and workmanship. This limited warranty expires two (2) years from the date of the original Sirris suspension product retail purchase from an authorized Sirris dealer or from a Sirris authorized Original Equipment Manufacturer where Sirris suspension is included as original equipment on a purchased vehicle.
TERMS OF WARRANTY
This limited warranty is conditioned on the Sirris suspension product being operated under normal conditions and properly maintained as specified by Sirris. This limited warranty is only applicable to Sirris suspension purchased new from an authorized Sirris source and is made only to the original retail owner (consumer) of the new Sirris suspension product and is not transferable to subsequent owners.
Should it be determined, by Sirris in its sole and final discretion, that a Sirris suspension product is covered by this limited warranty, it will be repaired or replaced, by a comparable model, at Sirris’s sole option, which will be conclusive and binding. THIS IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY. ANY AND ALL OTHER REMEDIES AND DAMAGES THAT MAY OTHERWISE BE APPLICABLE UNDER THIS LIMITED WARRANTY ARE EXCLUDED, INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR PUNITIVE DAMAGES.
This limited warranty does not apply to normal wear and tear, malfunctions or failures that result from abuse, neglect, improper assembly, alteration or modification, improper or unauthorized repair or maintenance, crash, accident or collision, or other abnormal, excessive or improper use.
THIS IS THE ONLY WARRANTY MADE BY SIRRIS ON ITS SUSPENSION PRODUCTS AND COMPONENTS, AND THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION HEREIN. ANY WARRANTIES THAT MAY OTHERWISE BE IMPLIED BY LAW INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED.
For questions regarding this warranty or Sirris products please email info@ridesirris.com, or visiting www.ridesirris.com.
When making a claim under this Limited Warranty you will be required to provide to an authorized Sirris Service Center:
1. The Product (or the affected part) and
2. A copy of the original proof of purchase, which clearly indicates the name and address of the seller, the date and place of purchase, the product part number and if utilized, a serial number. If Sirris products are sold as part of a complete motorcycle, the motorcycle brand, model, model year, and serial number should be included.
